Customers are responsible for providing the correct shipping information prior to shipping. We will ship to the shipping address given at the time of checkout. Jeni Mack is not responsible for packages delivered to an incorrect address.



Shipping within Canada is a $15.00 CAD flat rate for all orders under $250.00

Shipping is free for orders over $250.00

Orders are shipped via Canada post expedited parcel

Local (British Columbia): 2 - 5 Business Days

Regional (All other Provinces and Territories): 5 - 7 Business Days



Shipping to the United States is $20.00 CAD flat rate for all orders

7-10 Business Days



Shipping to international locations is $30.00 CAD flat rate for all orders 

10-20 Business Days

Customs charges and taxes on international shipments are payable by customer


Order Processing Times

Orders placed will ship within 2 days of receiving your order. All orders placed after 2pm PST Friday will be shipping the following Monday. Orders placed on weekends or holidays will be processed out the next business day.